Shipping Delivery Policy

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Shipping and Delivery

1. Processing Time: Upon successful placement of an order on our website, please allow for a standard processing time of [7] business days. Our team works diligently to ensure that your order is prepared with care and attention to detail before dispatch.

2. Shipping Methods: We offer various shipping options to cater to your preferences and urgency. The available methods, along with estimated delivery times and associated costs, will be displayed during the checkout process. Choose the option that best suits your needs.

3. Delivery Time: The delivery time is dependent on the shipping method selected and the destination of the order. While we strive to provide accurate delivery estimates, unforeseen circumstances such as customs delays or extreme weather conditions may impact the delivery schedule. We appreciate your understanding in such cases.

4. Shipment Tracking: To keep you informed about the status of your order, we provide tracking information once your package is dispatched. You can use this information to monitor the real-time location and estimated delivery time of your shipment.

5. Shipping Restrictions: Please be aware that certain products may be subject to shipping restrictions based on your location. It is the responsibility of the customer to be aware of any applicable restrictions and comply with local regulations.

6. Undeliverable Packages: In the event that a package is undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, the customer will be contacted promptly to resolve the issue. Additional shipping fees may apply for re-shipment.

7. Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for information on any potential charges.

8. Business Days: Please note that all references to “days” in our shipping and delivery estimates refer to business days (Monday to Friday), excluding weekends and public holidays.

9. Contact Information: For any inquiries related to shipping and delivery, feel free to contact our customer service team at [] or call us at +6010-225-9677 during business hours. 

By placing an order with us, you agree to these shipping and delivery terms.